ANNOUNCEMENTS

We have MOVED to a better website to serve you better. Please visit us at www.urbankids.sg

Guide


How to order
1. Shop by Category
2. Choose your items
3. Place your order by filling up our  or through email to urbankidscloset@gmail.com
4. Wait for your order confirmation
5. Make your payment and attach your bank receipt/online transaction reference number to us.
6. Order Success (check your tracking number)


Discount or Bargain
Urban Kids Closet do not allowed discount or bargain due to profit margin low on kids clothing, but time to time we will offer sale promotion


Payment
1. via DBS only for local
(can be done through online bank transfer or on the counter at any DBS branches)
2. international customer, PAYPAL
( there will be an extra 4% paypal handling fee charges apply to the total amount )


Shipping
1. Sing Post rate for normal post is applicable. See more details here.
2. Registered Mail rate add-on S$2.24
3. Please refer to SHIPPING INFO for details
4. International shipping charges will be quote upon order confirmation based on shipping address.


Cancel order
Once payment is received and order is processed, cancelation is not allowed


Exchange and Return/Refund
We do not accept exchange or return/refund once item is sold. All items are inspected for manufacturer's defects before delivery to customer. We are not responsible for any damage of the item thereafter.


Reserve and Pre-order
1. We do not reserve items for customer. All orders will be based on first pay first get basis.
2. In the event, if the item is out-of-stock, and a pre-order status is available, customer will be required to pay a full deposit for the pre-order item.